Call Center Solutions
Service Description: A call center may be used for responding to telephone inquiries about a particular product or service. Based on the technology and staffing employed, it is possible to route calls...
View ArticlePager Services
Service Description: Pager service has been arranged through a contract between the University of Washington and a local provider. The most basic pager is the display/vibrate type, which only displays...
View ArticleMobile Technology
Service Description: UW Information Technology provides support for all models of smartphones.Service Options: Smartphones supported include: Android Devices BlackBerry Devices iPhone Devices Windows...
View ArticleTeleconferencing
Service Description: Anyone on the UW telephone system can make a three-way conference call no matter what type of telephone instrument is being used. Depending on the type of telephone set, more...
View ArticleOff-Campus Communications Services
Service Description: Off-Campus Communications Services allows groups physically located off campus to be connected to the UW phone and data networks. UW-IT can provide desktop phone service that...
View ArticleLong Distance Services
Service Description: The primary long distance service is provided by the UW Alternative Toll Service (UWATS) system. This system provides detailed call accounting to user departments, and long...
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Telephones
Service Description: A suite of telephone services is available to the UW community and includes such offerings as equipment, dial tone, fax and modem lines, voice messaging, global VoIP, and...
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